Apple iOS

Who Answers Your Feedback?

O

We welcome feedback at AutoCAD WS and we have several channels for receiving and dealing with it.

You can contact us by:

  • Leaving a comment on this blog
  • Writing on our Facebook wall
  • Raising an issue on our support page
  • Emailing us directly at feedback@autocadws.com

Our aim is to give you as many avenues as possible to reach us.

But what happens when you send us feedback? Well you might be interested to know that we do not have a dedicated team of people sitting somewhere offsite going through your comments. Everything you send to us is seen by one of the core team that works on AutoCAD WS.

It’s a key part of the strategy to incorporate as many of your suggestions and comments into future versions of the product. When your comments reach the people that develop and work with AutoCAD WS, they really have an impact.

The first person who checks the feedback will filter it so that it goes to the right address and then you may get a response from someone in product management, QA or even from the marketing depending on what you were asking about. In other words, every question, complaint and compliment goes directly to one of the people who built AutoCAD WS and who is helping define the product’s direction in the immediate future.

We all sit in the same office and we regularly consult with each other and this means your comments are noted and acted upon. We pride ourselves in developing the functionality that our users demand and every new release so far has added features which originated in user feedback.

So keep talking to us and we’ll keep listening.

Pictured (from top to bottom): Adi, QA Engineer; Ilai, Development Team Leader; Iris, AutoCAD WS Product Manager; Benny, Development Team Leader

Accessing AutoCAD WS From Your Desktop

We’re constantly thinking of new ways of making AutoCAD WS more accessible and easy to use. One of the good things about FTP or DropBox is that it allows you to access the contents of your account as a simple folder on your desktop. Today we’ve released a feature that allows you to do just that with AutoCAD WS.

With this new feature you can create an AutoCAD WS folder on your PC or Mac that you can use to upload files by simply placing them in that folder. These files will be immediately available to you from your Web browser, iOS or Android device. Downloading a file from your account is equally easy -- just copy/paste or drag & drop the file(s) from the folder to anywhere on your computer.

Sounds interesting? -- here’s how to learn more. We’ve added a new tutorial with step-by-step instructions on how to create an AutoCAD WS folder on Win XP, Windows 7 and OSX.

We’ve also made this short video showing you how to set this up and show how easy it is to upload and download files to an AutoCAD WS folder.

5 Tips for the AutoCAD WS Mobile App

We hope you enjoy these five tips for getting the most out of the AutoCAD WS mobile app. If you have a tip you would like to share with other users let us know and we’ll include it in a future blog post.

1. Share as Read Only

When you share a file, you can set the permissions so that the file can’t be edited or downloaded. This read-only version of the file is a working alternative to saving your work as a PDF and sending it as an attachment in an email.

2. Sync Changes to AutoCAD

After you have been working on a drawing in the field you can sync it back to your desktop by downloading it through the web app or the online tab in AutoCAD. You can even share the file from your mobile app and then download the DWG from the email you receive.

3. Offline indication

Every file in your online account that has been saved locally on your mobile device carries a time stamp indicating the last time it was synced. This time stamp will let you know that your file is available offline.

4. Introduce a Friend to AutoCAD WS

If you want your friends and colleagues to enjoy the benefits of the AutoCAD WS mobile app, simply share a file with them. They will receive an email notification that the file is shared with them and an invitation to download the mobile app. Once they download and install the app the shared file will already be in their online account.

5. Editing Text

To edit text in your drawing, simply select an object and select the Edit Text icon from the toolbar. You may need to scroll the toolbar to find the icon.

Please note that only text objects are currently supported, not Mtext objects.

1 … 3 4 5 6 7 8  Scroll to top