AutoCAD

Who Answers Your Feedback?

Jun 23

We welcome feedback at AutoCAD WS and we have several channels for receiving and dealing with it.

You can contact us by:

Leaving a comment on this blog
Writing on our Facebook wall
Raising an issue on our support page
Emailing us directly at feedback@autocadws.com

Our aim is to give you as many avenues as possible to reach us.

But what happens when you send us feedback? Well you might be interested to know that we do not have a dedicated team of people sitting somewhere offsite going through your comments. Everything you send to us is seen by one of the core team that works on AutoCAD WS.

It’s a key part of the strategy to incorporate as many of your suggestions and comments into future versions of the product. When your comments reach the people that develop and work with AutoCAD WS, they really have an impact.

The first person who checks the feedback will filter it so that it goes to the right address and then you may get a response from someone in product management, QA or even from the marketing depending on what you were asking about. In other words, every question, complaint and compliment goes directly to one of the people who built AutoCAD WS and who is helping define the product’s direction in the immediate future.

We all sit in the same office and we regularly consult with each other and this means your comments are noted and acted upon. We pride ourselves in developing the functionality that our users demand and every new release so far has added features which originated in user feedback.

So keep talking to us and we’ll keep listening.

Pictured (from top to bottom): Adi, QA Engineer; Ilai, Development Team Leader; Iris, AutoCAD WS Product Manager; Benny, Development Team Leader

New White Paper on AutoCAD WS Security

Jun 13

AutoCAD WS probably isn’t the first piece of cloud-based software you have ever used and most likely won’t be the last. You may already be used to working in the cloud with your online email service, Google Docs or other software as a service (SaaS) product, but you still need to know that your content is secure.

We felt this was a good time for AutoCAD WS to address the issue of security and to state our commitment to industry best practices for document security.

You can read or download our new white paper AutoCAD WS Security – Cloud Computing and More by clicking the link or the image on the right.

You can also forward this white paper to your colleagues, manager, IT team or whoever is in charge of your company’s data security. Businesses are already adopting AutoCAD WS as a vital design tool both in and out of the office. We want to make sure that the people who are concerned about security feel comfortable using AutoCAD WS – so you can do your job the way you want.

If you have further questions about the security of your drawings in AutoCAD WS, send us an email to feedback@autocadws.com or leave us a message in the usual places.

PDF Support in AutoCAD WS

May 31

Since the last release AutoCAD WS now supports PDF files both on the web and in the mobile app.

You can upload, view, annotate and share PDFs in AutoCAD WS giving you access to all your designs in a single viewer wherever you are. Now there’s no need to open different files in different viewers. Nor is there any need to store them in different places.

When you view PDF files using the web app at www.autocadws.com, you can add objects, text, dimensions and use markups bringing your PDFs in line with the way you view and edit DWG designs. If your PDF runs over more than one page a navigation widget appears in AutoCAD WS to allow you to jump ahead to any point.

PDF Support in the Mobile App

The Android mobile app also fully supports PDFs with all the functionality of the web version.

For now the iOS mobile app only allows viewing and sharing of PDFs, but this will be updated at the next mobile release to bring it in line with the Android mobile app and the web app. There will be more news about this as we get closer to the release date.

Are there any aspects of PDF support you still think are missing from AutoCAD WS? Let us know in the comments section.